Of course! Feel free to use each listing customization options. If you feel that the options provided limit you, let us know, and we will work with you on the required changes and share a digital proof. Small, minor changes such as name, fonts or colors are always free. A complete redesign may require a design fee.
FREQUENTLY ASKED QUESTIONS
The following are questions commonly asked by our customers. If you don't find an answer to your question, feel free to contact us.
General FAQs
Can I edit details such as additional names, different fonts, colors, etc.?
When will my order ship and arrive?
Do I receive a digital proof after placing the order?
What happens if I received a damaged item?
Can I add a gift message to my order?
Teepee FAQs
Where do your teepees come from?
Why is your teepee more expensive than some competing products?
Can you buy the pillows, mat or any other of the additional items without buying the teepee?
What is the average turn around time for teepee orders?
What is your return policy on teepees?
Do you sell a bigger or smaller version of the teepee?
What age group is the teepee suited for?
What is the mat made of?
What is included aside from the tent itself?
Can I mix and match between different listings?
Curtain FAQs
Can I purchase panels that are wider than 54" or longer than 100"?
How do I hang these curtains?
What is the average turn around time for curtain orders?
Does your blackout curtains really block the light?
What is privacy lining?
I have my own fabric. Can you still help?
Where do your products come from?
Can I order swatches?
What is your return policy on curtains?
What is your cancellation policy?
Area Rugs & Blankets FAQs
Do you recommend adding padding underneath the rug?
Yes. Rugs placed directly on the floor without padding can slip and slide, and a pad should keep it in place. You can find quality pads online for $10-$20.
What is your return policy on area rugs & blankets?
Can I change the shipping address after placing an order?
I made a spelling mistake when placing the order. Now what?
Where is my order shipped from?