All of our products are handcrafted in our family shop at Chicago.
FREQUENTLY ASKED QUESTIONS
Where do your products come from?
What is the average turn around time for orders?
Since all products are made to order, please allow 2-7 business days for production, prior to shipping. Shipping transit is typically 1-5 days, depends on your location.With that said, we do understand "emergencies" like a fast-approaching birthday. If you do need your order sooner, reach out to us via phone, email or chat and we will do our best to accommodate. In most cases "rush requests" are shipped the next day.
Do you offer a guarantee?
Of course! Try our products for up to 90 days, risk-free. If for any reason you are not completely satisfied, return the product for a full refund.
How much will shipping cost?
We offer free ground shipping for orders over $100 and flat rate ground shipping of $6.95 for all orders under $100. We currently only ship within the USA.
Is it possible to customize it?
Yes, in most cases. If you like to add a name or change color, we can do it. Please contact us via email, chat, or phone before ordering with any customization request.
FROM OUR FAMILY, TO YOURS
Teepee Joy is a small, family owned and operated manufacturer located in Skokie, Illinois. We are proud to say that all of our products are made right here in our small shop, using American materials and handmade by American workers.
We love what we do, and it shows not only in our quality and unique products but also in the way we serve you, our customers.
Thank you for your support!
Lee and Niv Orlian, founders